Privacy Policy
Welcome to VISTALUMO.COM. We are a premier manufacturer and supplier of quality eyewear, committed to serving international buyers, wholesalers, distributor, importers, and brand owners
This Privacy Policy outlines how we collects, uses, protects, and discloses your information when you visit our Site, inquire about our products, or engage with our services. Your privacy is of paramount importance to us, and we are dedicated to protecting your personal and business data.
By accessing or using our site and services, you signify your understanding of and agreement with the terms of this Privacy Policy.
2. Information We Collect
We collect information that is necessary to provide our services, manage our business relationship with you, and comply with legal obligations. This information includes:
- Business Contact Information: When you fill out a contact form, request a quote, we collect information such as your name, email address, phone number, and comments
- Transaction Information: Details related to your inquiries, quotes, purchase orders, payment information, shipping details, and transaction history with us.
- Technical Data: Information collected automatically when you visit our site, including your IP address, browser type and version, device information, operating system, and browsing behavior (pages viewed, time spent on pages, referral source). This data is primarily collected through cookies and similar technologies.
- Communication Data: Records of our communications with you, including emails, messages sent through our platform, and notes from phone calls.
3. How We Use Your Information
We use the collected information for the following business purposes:
- To Fulfill Your Requests: To process your inquiries, provide quotes, manage your orders, and deliver the products you purchase.
- To Manage Our Business Relationship: To provide customer support, and communicate with you about your orders, payments, and other administrative matters.
- For Marketing and Communication: To send you information about our new products, special offers, industry news, and events that may be of interest to you.
- To Improve Our Site and Services: To analyze website traffic and user behavior, allowing us to improve the user experience, enhance our product offerings, and optimize our marketing efforts.
- For Legal and Security Purposes: To protect our business interests, prevent fraud, enforce our terms of service, and comply with applicable legal and regulatory requirements.
4. How We Share Your Information
We do not sell your personal data. We only share your information with trusted third parties under the following circumstances:
- Service Providers: We may share information with third-party service providers who perform services on our behalf, such as shipping and logistics companies, payment processors, IT and hosting providers, and marketing platforms. These providers are contractually obligated to protect your information and are prohibited from using it for any other purpose.
- Legal Compliance: We may disclose your information if required to do so by law, court order, or in response to a valid request from a law enforcement or government agency.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our Site of any such change in ownership.
5. International Data Transfers
As we operate globally, your information may be transferred to, and processed in, countries other than your own. These countries may have data protection laws that are different from those in your country. We take appropriate measures to ensure that your personal data remains protected in accordance with this Privacy Policy and applicable laws, such as by implementing Standard Contractual Clauses (SCCs) where necessary.
6. Data Security
We have implemented appropriate technical and organizational security measures to protect your information from accidental loss, unauthorized access, use, alteration, and disclosure. These measures include data encryption, access controls, and regular security assessments. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.
7. Your Data Protection Rights
Depending on your location (e.g., if you are in the European Economic Area), you may have the following rights regarding your personal data:
- The right to access: You can request copies of your personal data.
- The right to rectification: You can request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You can request that we erase your personal data, under certain conditions.
- The right to restrict processing: You can request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You can object to our processing of your personal data, under certain conditions.
- The right to data portability: You can request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us at the details provided below.
8. Cookies and Tracking Technologies
Our Site uses cookies and similar technologies to enhance user experience, analyze site performance, and for marketing purposes. For more detailed information, please review our Cookie Policy.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new policy on this page and updating the “Last Updated” date.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please do not hesitate to contact us:
- By Email: [email protected]
- By Mail: No.1377, Chouzhou North Road, Yinhai International Business Center, Yiwu, Zhejiang, China 322000