Frequently Asked Questions
Are you a trading company or a manufacturer?
We are a eyeglasses and optical frames factory. For the glasses case and related eyewear accessories, we rely on a trusted network of “brother factories” with whom we have been working for over ten years. We do not manufacture our packaging, but we do strictly control quality and manage logistics, so when you buy from us or take delivery of your goods at home, it’s nice looking, all in one piece, and is ready for the shelf.
Can I visit your factory?
Absolutely. We welcome our clients to visit our facility in Zhejiang province, China. Please get in touch with our sales team to schedule a visit or request a video tour of our production line.
Do you offer Private Label (OEM) services?
We are expert on OEM manufacturing. We can print or laser your logo on the lens, temples, tips, nosepieces and other parts. We can also offer customized packaging (a case, a cloth, a pouch) with your brand.
Can you design new models for us (ODM)?
Yes. Our professional team of engineers is constantly developing new designs. We are also able to change our existing frames in order to tailor them specifically to your market, or else open entirely new moulds based on your technical drawing and samples.
What materials do you work with?
For the frames we offers materials ranging from top-quality Acetate (Mazzucchelli or standard), Titanium, Metal, TR90, TPX, PC (Polycarbonate) to Eco-Acetate and Wood.
What kind of lenses do you provide?
We can offer a variety of lenses, such as CR-39, Nylon, PC, TAC Polarized and blue light blocking lenses. In addition, we are able to cater for specific requirements like UV400 protection or photochromic lenses if required.
What is your minimum order quantity (MOQ)?
MOQ for Ready Stock: 20 pcs/model.
MOQ for Custom Logo (on stock): 100 pieces per model.
For Custom Manufacturing (OEM): Metal/Acetate: Generally 300~600 pieces/model, Injection/TR90: Typically 1,200 pieces/model.
For Accessories: Our sales team will replied you within 20 minutes when get your inquiry.
What is the lead time for mass production?
Ready Stock: ship within 3–7 days.
Metal/Acetate Frames: 40–55 days after confirming the deposit and drawing pictures.
Injection Frames: 30–45days.
Eyewear Cases: 25–35 days.
The actual lead time will also based on the different of your customization and order quantity. Please contact our team for the most accurate delivery schedule.
How long does it take to make a custom sample?
Custom sample usually take 15-20 days, depending on the material and requirement.
How do you ensure quality?
We have strict QC team process that includes incoming material inspection, in-process quality checks, and a final inspection before packaging. We also accept third-party inspections to check quality before shipping.
What are your payment terms?
Our standard term is a 30% deposit to start production and the remaining 70% balance before shipment. We accept bank T/T, L/C (for large orders), and Western Union (for sample fees).
What shipping methods do you use?
We offer various shipping terms (EXW, FOB, CIF, C&F, DDP). We work with reliable freight forwarders for air express (DHL/FedEx/UPS) for smaller shipments and sea freight for bulk orders.
