Frequently Asked Questions
Common questions from brand owners and OEM buyers placing their first order with us.
Our MOQ varies by product and customization level. Please submit an inquiry and we will confirm the minimum for your specific requirements. Sample orders are available before committing to bulk production.
Yes. Sample kits are available for all product series. Please submit a sample request via our quote form and we'll arrange samples within 7–10 business days.
We accept T/T (bank transfer), PayPal, and trade assurance payments. Standard terms are 30% deposit upon order confirmation and 70% balance before shipment. We provide a commercial invoice and packing list with every order.
Standard shipping via DHL or FedEx takes 5–10 business days to most destinations in Europe and North America. Economy sea freight is available for larger orders (20–30 days). All shipments include full tracking.
Yes. OEM logo printing, laser engraving, and custom temple designs are available across all our reading glasses styles. See our OEM & ODM page for full customization options and lead times.
Yes. All our reading glasses meet CE marking requirements for the EU market. We also hold ISO 9001 and BSCI certification. Full compliance documentation is provided with every shipment and available in advance on request.
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